We strive to provide excellent service and are always delighted to receive positive feedback from our customers.
Please use our contact form if you would like to send us your comments.
A few of our Customer's words:
Dear James, Mark and all at Wiltshire Caravans. Mick and I would like to thank you all for the care and attention you gave us the day we collected our new caravan! then of course we spent two supremely warm and comfortable nights in our new "pride and joy"... We will now arrange as many trips away as we can fit in, and of course will be as "proud as punch"to show off our new holiday home!
We would also like to thank you for the towing cover which is now in place, and you told us that the Buccaneer would attract attention on site? and you were proved right especially on the Welwyn Garden City site where we spent our second night!
Once again a big thank you to you all, and we wouldn't hesitate to recommend Wiltshire Caravans for courteous and professional attention, first class all of you!
Grateful thanks, Wendy and Mick (Secker)
Good Afternoon Mark
Just to thank you for everything, your after sales service is the best we have ever received, even a new stereo! We are all really pleased with the van and looking forward to using it.
Mrs Bailey - January, 2016
We would like to say a big thank you to James, Mark 1 and Mark 2 for all their help when we purchased our new Elddis in February. We spent a lot of time with James at the showrooms and at the NEC last October, and were very impressed by his helpfulness, professionalism and patience. Mark 2 gave us a detailed explanation of how the caravan worked before we went to Brokerswood caravan site for the night, which gave us a chance to get aquainted with our caravan. We cannot praise Wiltshire Caravans enough, and for us it is a local gem.
Mr & Mrs James - March, 2016
Hi James. It was a pleasure to deal with you and your staff when viewing and collecting our van. My wife and I are very pleased with the elddis 462 that we purchased from you and would have no hesitation in recommending you to any of my rally friends. Great service and friendly staff.
Mr & Mrs Naish - May, 2016
Thank you for the service received, the addons i.e. Starter pack, motor mover, BBQ/Electric point- these will be very useful in the near future!
The bottle of wine & hitch cover were an added bonus to- Thanks for those as it really helped demonstrate your commitment to us and excellent customer service! Not forgetting the electrics adaptor!- Much appreciated as we couldnt have gone anywhere without this! (A lesson learnt!).
Thank you for your effort in managing this transaction and bringing it all together smoothly! -Based on the service and support you've provided we would thoroughly recommend Wiltshire Caravans to others and look forward to using your establishment in the future!
Mr Mallinson - June, 2016
James, just wanted to say a huge thank you for the outstanding service and welcome you gave us during the purchase of our new caravan and part exchange of our old one. The whole transaction and experience was most enjoyable, and made very easy, thank you once again, kind regards Steve and Jenny Kettle
Mr & Mrs Kettle - July, 2016
Firstly I'd like to thank you for the extremely smooth handover of our Swift 514 and takeover of our new Avante 574, the service you provided was excellent.
On collection we were extremely pleased with our new van and after spending the weekend in it are even more enthusiastic, after 25 years of caravanning this is our 7th van and by far the best yet.
Mr & Mrs Calf - August, 2016
Hi James and Mark and the rest of the team at Wiltshire Caravans; We would both like to compliment you all on your excellent service in not only the recent purchase of our Swift Conqueror 480 but also your after sales service. From start to finish you are a very professional company with an exceptional after sales service second to none and we would not hesitate to recommend Wiltshire Caravans to anybody contemplating the purchase of a new caravan whether it be new or pre-used to you. Well done. Regards Richard & Julia Bartlett
Mr & Mrs Bartlett - August, 2016
: If you want excellent customer service then look no further than Wiltshire caravans. We have no hesitation of recommending there dealership to all caravaneers old and new. David and Colette
Mr & Mrs Banyard - November, 2016
Just to say a big thank you to James, Mark and the rest of team at Wiltshire Caravans, for their professionalism, and informative and unpressurised sales approach. We purchased a 2014 Bailey Pegasus back in January 2016, trading in our 2005 Abbey Endeavour SL. I had suspicions of a damp issue in the rear washroom of our Abbey, which was confirmed when James offered to come to our house to do a damp check, when a significant issue was detected. James and Mark reassured me that they could sell the Abbey through the trade, and after offering a very acceptable and reasonable adjusted trade in value, we exchanged, and picked up our Pegasus in early February. The Pegasus has been a fantastic upgrade for the family.
Mr Bowen - ,
We'd really like to thank James and the team for their professionalism in providing our new caravan for 2017 - an Affinity 554. Challenges were presented with the Christmas holidays, and the condition of our existing 'van suffered over the winter after we had agreed a PX value in the autumn. But James honoured the agreement with grace. Where delivery dates had be extended he kept us fully informed. So we now have a "spanking" new unit that we have already started enjoying, even in the very cold weather.
Jim Longley - ,